At Don’tMove, your privacy is our priority. By accessing our platforms, you agree to all the terms of this privacy policy described below.
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Collected data
We collect different types of information to offer you a quality service:
- Personal information When you create an account, place an order or interact with our customer service department, we collect information such as your name, e-mail address, delivery address, telephone number and payment details.
- Navigation information We collect information relating to your browsing on our site, such as browsing history, products viewed and pages visited.
- Payment Data To finalize an order, we securely collect payment information. This data is encrypted and is not stored directly by Don’tMove.
- Cookies and Similar Technologies We use cookies to improve your browsing experience and personalize our services. Cookies help us understand your preferences and provide you with tailored content.
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Use of Collected Data
The information we collect is used for :
- Order processing We use your information to process and ship your orders and to keep you informed of the status of your orders.
- Customer service Your data is used to answer your questions and assist you in your interactions with our customer service department.
- Improving the Site and the User Experience We analyze data to optimize our services, our site and to propose personalized offers.
- Marketing Subject to your consent, we use your information to send you promotional offers and news that may be of interest to you.
- Legal Compliance We process your personal data in compliance with the law and to meet our legal and regulatory obligations.
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Sharing Data with Third Parties
We do not sell, rent or share your personal information with third parties for commercial purposes without your consent. However, in certain situations, we do share your data with :
- Logistics Partners and Carriers To ensure delivery of your orders.
- Service providers We collaborate with third-party service providers for services such as payment processing, web hosting, marketing and data analysis.
- Legal authorities We may share your information with authorities if required to do so by law or to protect our legal rights.
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Data security
We implement strict security measures to protect your personal information from unauthorized access, alteration or disclosure. This includes encryption of sensitive data and restricted access control.
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Your rights
In accordance with current legislation, you have the following rights:
- Access and correction You can access your personal information and correct any inaccuracies.
- Deletion You can request the deletion of your personal data under certain conditions.
- Objection and restriction You have the right to object to the processing of your data or to restrict its use in certain cases.
- Portability You can request that your data be transferred to another service provider.
To exercise your rights, please contact us at the address below.
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Data retention
We keep your personal data only for as long as is necessary for the purposes for which it was collected, or to comply with applicable legal requirements.
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Cookies
Don’tMove uses cookies to optimize your user experience. You can manage your cookie preferences by changing your browser settings. However, please note that disabling cookies may alter some of our site’s functionality.
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Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the date of the update. We recommend that you consult this policy regularly to stay informed of any changes.
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Contact
If you have any questions about our privacy policy or if you wish to exercise your rights, you can contact us at :
Don’tMove Marketplace (Ivory Coast)
Address: 01 BP 401 Abidjan 01 – Cocody
Angré 7ème Tranche
Email: contact@fr.dont-move.net
Phone: (+225) 27 22 33 39 73